PRIVACY NOTICE ON PARTICIPATION IN SURVEYS

 

Through this Privacy Notice we want to provide you details about the processing of your personal data in the context of participating in surveys organised by Therme and its processors.

If, through the responses provided in the surveys, you disclose information that can directly or indirectly identify you, the data processing will be carried out according to the information presented in this Privacy Notice.

We recommend that you read this Privacy Notice together with the Privacy Policy to obtain as much information as possible on how we protect your personal data.

WHAT ARE THE CATEGORIES OF PERSONAL DATA THAT WE PROCESS?

The surveys we conduct may reveal the following information about you:

  • Age or age category;
  • Civil status (married, single, in a relationship, etc.);
  • Gender;
  • Preferences in relation to products and services provided by Therme;
  • The region in which you live or come from;
  • Professional information (job title, working place, monthly income, etc.);
  • Other information depending on the type of survey.

In certain situations, we may ask you to provide data that can directly identify you, such as your name, email address or telephone number, for various purposes such as presenting results in connection with the survey conducted, or participating in future surveys.

If you provide survey responses anonymously, we will not be able to link you to the responses you provide.

WHY DO WE PROCESS THIS PERSONAL DATA?

We use data collected in surveys for:

  • Rating Therme’s products and services;
  • Evaluating your experience when you interact with us;
  • Making market research;

This helps us to improve our services, so that you have a pleasant experience when you visit Therme Bucharest complex.

We may also use your contact details to invite you to future surveys or to send you information about its outcome if you have agreed to it.

If the purpose of surveys and market research does not require your identification or the collection of contact data, we will take all necessary measures to ensure that the elements contained in your responses are completely anonymized.

WHAT ARE THE LEGAL GROUNDS ON WHICH WE PROCESS YOUR DATA?

We rely on your consent when it is necessary to process your personal data in the context of participation in surveys and market research when the information provided can uniquely identify you by other people.

The provision of a service or the performance of a contract is not conditioned by participation in these surveys. Consent is always freely expressed and can be withdrawn at any time during processing.

If you wish us to stop processing your data for these purposes, please contact us.

The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal.

WHO ELSE HAS ACCESS TO YOUR PERSONAL DATA?

Personal data may also be accessed by other third parties to the extent that this is reasonably necessary in accordance with the purposes set out in this notice. Our market research, marketing and website developers will have access to this data.

For details, please see the dedicated section of the Privacy Policy.

HOW DO WE MANAGE INTERNATIONAL DATA TRANSFER?

For this processing activity, your personal data is stored and processed on servers and in physical locations in Romania and the European Union.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data is retained for as long as you continue to give your consent to participate in our surveys.

In the event of withdrawal of consent, we will cease processing your data for the aforementioned purposes and will proceed with the deletion of the data, to the extent that they are no longer necessary for other purposes.

Alternatively, upon deletion, we may choose to anonymize the data provided, depriving them of their personal character, which makes it impossible to identify you; this allows us to use it for statistical purposes for unlimited periods of time.

WHAT ARE YOUR RIGHTS?

For using your personal data for the aforementioned purposes, you have the following rights:

  • Right to be informed;
  • Right of access;
  • Right to rectification;
  • Right to erasure, under the conditions stipulated by law;
  • Right to restriction of processing;
  • Right to data portability to another controller, under the conditions stipulated by law;
  • Right to object to the processing of your personal data;
  • Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or similarly affects you to a significant extent, with the exceptions set out in data protection laws;
  • The right to withdraw consent at any time;
  • Right to lodge a complaint with a supervisory authority.

UPDATING THE PRIVACY NOTICE

The information presented in this Privacy notice will be reviewed periodically to reflect any changes in current processing activities.

Please, visit this page periodically to make sure you always have up-to-date information.

However, if we intend to significantly change the way we use your personal data, we will notify you in advance.

Last update: April 2022